Terms & Conditions

Last updated: May 2026

These Terms & Conditions ("Terms") govern your access to and use of this website and the purchase of any products or services from Joanne Adams Coaching Limited ("we", "us", "our"), registered in England and Wales, 124 City Road, London, EC1V 2NX. By purchasing from us or using this website, you agree to these Terms in full. If you do not agree, please do not use this website or make a purchase.

1. About Us

Joanne Adams Coaching Limited is a company registered in Scotland. Our products are digital courses and educational content delivered via Kajabi. We sell to customers worldwide.

2. Eligibility

By purchasing, you confirm that you are at least 18 years of age, or have parental or guardian consent, and are legally capable of entering into a binding contract in your jurisdiction.

3. Products

We offer digital courses and related materials. On purchase you receive a non-transferable, non-exclusive licence to access the content for personal use only. You may not share, resell, redistribute, or reproduce our content in any form.

4. Pricing & Payment

All prices are displayed in USD unless otherwise stated. We accept payment via the methods available at checkout, processed securely by Stripe. You are responsible for any taxes, duties, or charges applicable in your country. By completing a purchase you authorise us to charge the amount displayed at checkout.

5. No Refund Policy

All sales are final. Due to the immediate digital nature of our products, we do not offer refunds, exchanges, or cancellations once a purchase has been completed and access has been granted, regardless of whether the content has been accessed or not. This applies to all customers worldwide, including those in the EU and UK who may have statutory rights relating to digital content — by purchasing and receiving immediate access to digital content, you acknowledge that your right of withdrawal does not apply under applicable consumer regulations. If you experience a technical issue preventing access to your purchase, please contact us at [email protected] within 7 days and we will do our best to resolve it.

6. Intellectual Property

All content including but not limited to videos, PDFs, written materials, audio, graphics, and course structure is the intellectual property of Joanne Adams Coaching Limited and is protected by copyright law. You may not reproduce, distribute, modify, publicly display, sell, or create derivative works from any of our content without prior written permission. Unauthorised use may result in legal action.

7. Disclaimer of Warranties

Our products and website are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the content will be error-free, that access will be uninterrupted, or that the content will meet your specific requirements or expectations.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Joanne Adams Coaching Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with your use of our products or website. Our total liability to you shall not exceed the amount you paid for the relevant product.

9. Results & Earnings Disclaimer

We make no guarantee of specific results. Individual outcomes from our courses and content vary and depend on personal effort, circumstances, and other factors beyond our control. Any examples of results shared are not typical and are not a promise or guarantee of what you will achieve.

10. Third-Party Links

Our website or content may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any third-party sites and do not endorse them.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. However, if you are a consumer located in another jurisdiction, you may also have rights under your local consumer protection laws which these Terms do not override. Nothing in these Terms affects your statutory rights as a consumer.

12. Dispute Resolution

We encourage you to contact us in the first instance at [email protected] if you have a complaint or dispute. We will make every reasonable effort to resolve issues fairly and promptly.

13. Changes to These Terms

We reserve the right to update these Terms at any time. The current version will always be published on this page. Continued use of our website or products constitutes acceptance of any updated Terms.

14. Contact

For any questions regarding these Terms, please contact us at [email protected].